AI Chat & Voice for Customer Care

Two ways for customers to reach your AI agent

Drop a chat widget on your website, or give customers a phone number to call — both backed by the same AI agent. Connect to your CRM, knowledge base, and tools so it answers questions and takes action in real time.

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Zhultek AI Assistant

Online

Hi! I'm your AI assistant. How can I help you today?

I need to check the status of my order #4521

Order #4521 shipped yesterday and arrives Thursday. Want me to send the tracking link?

Type a message…

Powering AI-driven customer experiences across every industry

Healthcare

Real Estate

E-Commerce

Finance

SaaS

Hospitality

Two channels, one agent

Customers reach you the way they prefer

Run web chat, a phone line, or both. Same agent, same knowledge base, same actions — you decide which channels are live.

Web Chat on your site

A floating chat bubble that drops onto any page with a single script tag. Visitors type, your AI responds in real time — with full access to your knowledge base and connected systems.

One-line embed, works on any site
Streaming responses, no page reloads
Captures name & email for follow-up
Full transcript in your dashboard

Phone calls to your AI

Get a real phone number customers can call. The AI answers in a natural voice, looks up data from your systems, and handles the conversation end-to-end — with the call recorded and transcribed.

Provisioned phone number, ready to use
Natural-sounding realtime voice AI
Recorded calls + auto transcripts
Same dashboard as web chat

Pick one or both. Pricing is the same — you only pay for what you use.

Features

Everything you need for AI-powered support

Connect your systems, configure your agent, and go live in minutes.

Voice & text, one agent

Streaming text chat on the web, natural-voice phone calls, or both. The same prompt and knowledge base power every conversation.

Connect to Any API

Link your CRM, ticketing, invoicing, or any system with a REST API. The AI acts on real data in real time.

Smart Knowledge Base

Upload your FAQs, docs, and help articles. They're injected into the AI's context so it answers accurately every time.

Live Analytics Dashboard

Track conversations, resolution rates, call duration, and customer satisfaction in real time from a single dashboard.

Multi-language Support

Serve customers in their preferred language. The AI automatically detects and responds in multiple languages.

Enterprise Security

Encrypted API credentials, CORS protection, role-based access, and audit logs. Your data stays safe.

How It Works

Up and running in three steps

No engineers needed. Configure, connect, and launch your AI agent today.

Configure Your Agent

Set the personality, voice, and greeting. Define what actions the AI can perform and upload your knowledge base.

Connect Your APIs

Link your existing CRM, billing, calendar, or ticketing systems. The AI uses your APIs to look up data and take actions.

Pick your channels

Drop the chat widget on your site with one script tag, claim a phone number, or do both. Every conversation is logged in your dashboard.

Testimonials

Loved by support teams

See what our customers have to say about Zhultek Connect.

"We cut our support ticket volume by 60% in the first month. The voice AI handles routine questions so our team can focus on complex issues. Setup took less than an hour."

Sarah Mitchell

VP of Customer Success, TechFlow

"The API integration is brilliant. Our AI agent pulls order data from Shopify and answers tracking questions instantly. Customers think they're talking to a real person."

James Rodriguez

COO, Meridian Commerce

"We serve customers in 4 languages now without hiring additional staff. The multi-language voice AI is incredibly accurate. Our CSAT scores went up 35% since we switched."

Anna Lindqvist

Head of Support, NovaSoft

Pricing

Simple, transparent pricing

Start free, scale as you grow.

Basic

For small businesses getting started.

$80 /month

1 AI Agent
100 conversations/mo
500 voice minutes
2 API connectors

Get Started

Pro

For growing teams with higher volume.

$270 /month

5 AI Agents
1,000 conversations/mo
5,000 voice minutes
10 API connectors
Analytics dashboard

Start Free Trial

Enterprise

For large organizations with custom needs.

$650 /month

Unlimited agents
Unlimited conversations
Unlimited voice minutes
Priority support
Custom voice & branding

Contact Sales

FAQ

Frequently asked questions

Everything you need to know about Zhultek Connect.

Zhultek Connect uses OpenAI under the hood for both channels. Web chat streams text responses through OpenAI Chat Completions for fast, accurate replies. Phone calls use OpenAI's realtime voice API for natural, two-way voice conversations with sub-second latency. Both channels share the same agent prompt, knowledge base, and connected APIs — so the experience is consistent whether the customer is typing on your site or calling your number.

Not at all. Zhultek Connect integrates with your existing systems through their APIs. You keep using the tools you already have -- your CRM, ticketing system, billing platform, and more. We connect to them; we don't replace them.

Any system with a REST API can be connected. Common integrations include CRMs (Salesforce, HubSpot), ticketing (Zendesk, Freshdesk), e-commerce (Shopify, WooCommerce), billing (Stripe, QuickBooks), calendars (Google Calendar, Calendly), and custom internal tools. You configure each API endpoint, authentication, and parameters through our visual builder.

Absolutely. All API credentials are encrypted at rest. We enforce CORS protection on widget endpoints, use role-based access control for your team, and maintain detailed audit logs. Voice data is processed in real time and not stored permanently. We are committed to enterprise-grade security practices.

You can configure fallback behavior for any scenario. The AI can escalate to a human agent, create a support ticket, take a message, or offer to schedule a callback. You define the rules, and the AI follows them. Every unanswered question is logged so you can improve your knowledge base over time.

Yes. You can choose from multiple voice options, set the AI's tone (professional, friendly, casual), write custom greeting messages, and define the personality in your agent's system prompt. Enterprise customers can create fully custom branded voice profiles.

Yes — each agent has independent toggles for web chat and phone. Run a chat-only agent on your marketing site, a phone-only line for customer support, or pair the two for a single agent that's reachable both ways. You can flip a channel on or off at any time without changing the agent's prompt or knowledge base.