AI Voice & Chat for Customer Care

Every call answered. Every customer helped.

Zhultek Connect gives your business an AI agent that picks up the phone in a natural voice — and actually gets things done. It books appointments, checks stock and prices, takes orders, and tracks deliveries by talking to your real systems. Web chat runs on the same agent, too.

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Maple & Main Goods

AI answering · live call

00:42

Do you have the 12-inch cast iron skillet in stock?

Checked inventory · 6 in stock

We do — 6 in stock, and it's 15% off this week at $29.74. Want me to hold one at the counter for you?

AI speaking…

Same agent on web chat

One script tag to embed

Built for the businesses that live and die by their phone line

Dental & Medical

Couriers & Logistics

Retail & Hardware

Restaurants

Salons & Spas

Real Estate

Hear it in action

Pick your industry. Press play.

Watch the AI take a real call for a business like yours — answering questions, looking up live data, and closing the loop without a human touching the phone.

Build this agent for your business

Press play to hear how answers the phone for .

Simulated conversation with optional browser voice. Live agents speak with natural OpenAI realtime voices — start a trial to hear yours with your own script.

Two channels, one agent

Customers reach you the way they prefer

Run web chat, a phone line, or both. Same agent, same knowledge base, same actions — you decide which channels are live.

Phone calls to your AI

Get a real phone number customers can call. The AI answers in a natural voice, looks up data from your systems, and handles the conversation end-to-end — with the call recorded and transcribed.

Provisioned phone number, ready to use
Natural-sounding realtime voice AI
Recorded calls + auto transcripts
Answers 24/7 — nights, weekends, holidays

Web chat on your site

A floating chat bubble that drops onto any page with a single script tag. Visitors type, your AI responds in real time — with full access to your knowledge base and connected systems.

One-line embed, works on any site
Streaming responses, no page reloads
Captures name & email for follow-up
Full transcript in your dashboard

Pick one or both. Web chat is included on Growth and Business plans, or available as a small add-on on Starter.

Features

Not just answers — actions

Most bots talk. Yours books the appointment, places the order, and checks the warehouse. Connect your systems, configure your agent, and go live in minutes.

Takes real action mid-call

Books appointments, places orders, puts items on hold, reschedules deliveries — live, while the customer is still on the phone.

Connects to any API

Link your CRM, POS, calendar, inventory, or any system with a REST API. The AI reads and writes real data in real time — no vendor lock-in.

Smart knowledge base

Upload your FAQs, policies, menus, and price lists. The AI answers from your real information — hours, parking, insurance, returns — accurately every time.

Every call recorded & analyzed

Full recordings, automatic transcripts, sentiment, summaries, and resolution tracking — plus live analytics on volume, duration, and outcomes.

Speaks your customers' language

Serve callers in their preferred language with 8 natural voice options. The AI detects the language and responds in kind — no extra staff needed.

Enterprise security

Encrypted API credentials, CORS protection, role-based access, and audit logs. Your data stays safe.

How It Works

Up and running in three steps

No engineers needed. Configure, connect, and launch your AI agent today.

Configure your agent

Set the personality, voice, and greeting. Define what actions the AI can perform and upload your knowledge base.

Connect your APIs

Link your existing CRM, billing, calendar, or ticketing systems. The AI uses your APIs to look up data and take actions.

Pick your channels

Drop the chat widget on your site with one script tag, claim a phone number, or do both. Every conversation is logged in your dashboard.

Testimonials

Businesses that stopped missing calls

See what our customers have to say about Zhultek Connect.

"Our front desk used to lose half the morning to the phone. Now the AI books and reschedules appointments straight into our calendar, and patients get a text confirmation before they hang up. We recovered about 20 bookings a month we used to miss."

Sarah Mitchell

Practice Manager, Brightway Dental

"Eighty percent of our calls were 'where's my package?' The AI pulls live tracking from our system and even reschedules deliveries on the spot. Our dispatchers finally get to dispatch. Customers think they're talking to a real person."

James Rodriguez

Operations Lead, Meridian Couriers

"Friday nights the phone never stopped and we still missed orders. Now the AI takes phone orders in two languages while my whole crew stays on the line cooking. Ticket sizes actually went up because it never forgets to offer drinks and sides."

Antonio Lombardi

Owner, Lombardi's Pizzeria

Pricing

Your AI receptionist, for less than 10% of hiring one

All prices in Jamaican dollars. Pay annually and get 2 months free.

Starter

For small businesses ready to stop missing calls.

J$24,500 /month

300 voice calls/mo · 3 min max
1 voice channel + local JM number
Calendar booking & knowledge base
Recordings, transcripts & dashboard
2 API connectors
Web chat as add-on

Get Started

Growth

For busy businesses with calls coming in at once.

J$39,500 /month

700 voice calls/mo · 5 min max
2 voice channels + local JM number
Web chat included
5 API connectors
Full analytics
Priority support

Start Free Trial

Business

For high-volume teams that live on the phone.

J$79,500 /month

1,800 voice calls/mo · 8 min max
4 voice channels + local JM number
Web chat included
10 API connectors
Full analytics + onboarding call
Priority support

Start Free Trial

Add-ons — grow your plan as you grow

Web chat on Starter

J$6,500/mo

Same AI agent on your website. Free on Growth & Business.

Extra voice channel

J$3,500/mo each

Answer more calls at the same time — no busy signal, ever.

Extra call pack

J$4,500 / 100 calls

Busy month? Top up anytime — calls never just stop.

Custom integration

J$35,000 one-time

We connect the AI to your booking, POS, or CRM system for you.

All plans include a 7-day free trial. No credit card required. Self-serve API connectors are always free to configure yourself.

FAQ

Frequently asked questions

Everything you need to know about Zhultek Connect.

Almost certainly. If your business answers a phone, the AI can handle it: dental and medical practices booking appointments, couriers fielding tracking calls, stores checking stock and prices, restaurants taking orders, salons rescheduling, realtors capturing after-hours leads. You define the agent's script, knowledge, and actions — the live demos above show just a few examples.

Zhultek Connect uses OpenAI under the hood for both channels. Web chat streams text responses through OpenAI Chat Completions for fast, accurate replies. Phone calls use OpenAI's realtime voice API for natural, two-way voice conversations with sub-second latency. Both channels share the same agent prompt, knowledge base, and connected APIs — so the experience is consistent whether the customer is typing on your site or calling your number.

Not at all. Zhultek Connect integrates with your existing systems through their APIs. You keep using the tools you already have — your CRM, ticketing system, billing platform, and more. We connect to them; we don't replace them.

Any system with a REST API can be connected. Common integrations include CRMs (Salesforce, HubSpot), ticketing (Zendesk, Freshdesk), e-commerce (Shopify, WooCommerce), billing (Stripe, QuickBooks), calendars (Google Calendar, Calendly), and custom internal tools. You configure each API endpoint, authentication, and parameters through our visual builder.

Absolutely. All API credentials are encrypted at rest. We enforce CORS protection on widget endpoints, use role-based access control for your team, and maintain detailed audit logs. Voice data is processed in real time and not stored permanently. We are committed to enterprise-grade security practices.

You can configure fallback behavior for any scenario. The AI can escalate to a human agent, create a support ticket, take a message, or offer to schedule a callback. You define the rules, and the AI follows them. Every unanswered question is logged so you can improve your knowledge base over time.

Yes. You can choose from 8 voice options, set the AI's tone (professional, friendly, casual), write custom greeting messages, and define the personality in your agent's system prompt. Enterprise customers can create fully custom branded voice profiles.

Yes — each agent has independent toggles for web chat and phone. Run a chat-only agent on your marketing site, a phone-only line for customer support, or pair the two for a single agent that's reachable both ways. You can flip a channel on or off at any time without changing the agent's prompt or knowledge base.